Shipment Method:
We are proud to offer customers who live locally in Monroe County, Rochester, NY:
FREE LOCAL DELIVERY!
Customers who live in the rest of the United States have 3 options available for shipping:
- FREE Economy Shipping
- USPS Priority Mail (2-Day)
- USPS Express (Overnight) Mail
We offer you these services so that you can receive your package ASAP.
After you submit payment, orders are packed and shipped/locally delivered within 24 hours. Our shipping team operates 6 days a week. (Monday – Saturday)
After you submit a successful payment, you will receive an email with your order details.
If you choose Local Delivery at checkout then a member of our team will reach out to you with further instructions via email.
If you choose a shipping option, as soon as your order is packaged & shipped you will receive another email with your updated order details & tracking number (delivery confirmation).
At that point, your order is in the hands of the United States Postal Service. Please note that tracking numbers sometimes take 24 hours to update in the USPS.com system and show tracking information.
If you have any questions, don’t hesitate to contact us. We are here to make your life easier and give you peace of mind.
Shipping Rates:
- Local Contact Free Delivery: FREE
- Economy Shipping: FREE
- USPS Priority Mail: $7.50
- USPS Express (Overnight) Mail: $25.00
Average Shipping Time:
All local delivery orders are processed & delivered on the same day they are ordered if orders are placed before 12 PM EST. If orders are placed after 12 PM then you will receive your order the following business day.
All Shipping orders are processed and shipped within 1 business day. If you place an order before 12 PM EST. your order will be shipped out that same day.
Your order status can be monitored in your account area or by viewing the tracking number that we email you after your order has shipped.
- Local Delivery will be delivered same day of shipment
- Economy Mail will be delivered within 3-5 business days after shipment
- USPS Priority Mail will be delivered within 2-3 business days after shipment
- USPS Express Mail will be delivered within 1 business day after shipment
Delivery times can vary around holidays or due to emergency situations across the United States.
Shipping Restrictions:
AT THIS TIME, MBT BEAUTY IS ONLY SHIPPING ORDERS TO THE UNITED STATES OF AMERICA.
We are sorry for any inconvenience this causes our international customers.
Return Policy:
Unless otherwise stated as a “FINAL SALE” item, all unopened & unused products are eligible for a full refund (minus shipping and handling fees) within 30 days of purchase.
There are NO REFUNDS given on services offered by MBT BEAUTY LLC.
For refunds on open products, we may grant partial refunds (at our discretion) if the vast majority of product is unused and returned to us.
No refunds will be issued after 30 days or on products that have been largely used.
When returning a product, please get and retain a tracking number (this is your proof that you returned the product).
For returns within 30 days, contact us by using the contact page.